Privacy Policy

At Pure Deo Essence, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make purchases from our online store.

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1. Information We Collect

We collect the following types of information:

Personal Information
When you place an order or create an account, we may collect personal details such as:

• Name

• Address

• Email address

• Phone number

• Payment information (processed securely through our payment processor)

     Usage Data
We may collect non-personal information automatically when you visit our website, such as:

• IP address

• Browser type and version

• Pages you visit

• Time spent on each page

• Referral source

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2. How We Use Your Information

We use your personal data for the following purposes:

• Order Processing: To fulfill your order, process payments, and provide customer service.

• Account Management: To create and manage your account, enabling you to track orders, manage subscriptions, and save preferences.

• Marketing and Communication: With your consent, we may send you promotional emails about new products, offers, or updates.

• Website Improvement: To enhance your browsing experience and improve our website’s functionality.

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3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information in the following limited situations:

• Service Providers: We may share your data with trusted third-party companies that assist us in processing orders, payments, or providing customer support, under strict contractual obligations to protect your privacy.

• Legal Compliance: We may disclose your information if required by law, such as to comply with a court order or legal obligation.

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4. Cookies

Our website uses cookies to enhance your experience and collect information about website usage. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser, but please note that disabling cookies may impact the performance of our site.

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5. Data Security

We implement industry-standard security measures to protect your personal data during transmission and storage. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights

As a customer, you have the right to:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Request corrections to any inaccurate or incomplete data.

• Erasure: Request that we delete your personal data, subject to certain exceptions.

• Object: Object to the processing of your data for marketing purposes.

• Withdraw Consent: If you have previously consented to receiving marketing communications, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at info@pure-deo-essence.com.

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7. International Transfers

If you are located outside of Switzerland, please be aware that your data may be transferred to, stored, and processed in Switzerland or other countries where we operate. We ensure that adequate safeguards are in place to protect your information in accordance with applicable laws.

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8. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

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9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or through a prominent notice on our website. Please review this page periodically to stay informed about how we protect your personal data.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Pure Deo Essence
Email: info@pure-deo-essence.com
Website: pure-deo-essence.com